RevGenUK

RevGenUK

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* First Name:
* Last Name:
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Outreach

1. How did you hear about RevGenUK?

	RevGenUK website
	other website
	fliers
	article
	conference Poster/Talk
	other

2. If 'other'. Please state

Description

RevGenUK website

3. Have you visited the RevGenUK website (http://revgenuk.jic.ac.uk)

	yes
	no

4. Did you find the main website clear and easy to navigate?

	yes
	no

5. If no, please state what was unclear

6. Did you find the online submission website clear and easy to navigate?

	yes
	no

7. If no, please state what was unclear

8. Is there any other information you would like to see on the website?

Please state

9. Have you submitted a quote request?

	yes, please go to question 10
	no, please go to question 18

10. If yes, once you received your quote did you continue to place an order?

	yes
	no

11. If you did not submit an order, was this because:

	too costly
	waiting on funding
	wanted the information to put in a funding application
	difficult to navigate the site
	other

12. If 'other'. Please state

Description

13. if you did submit an order were you satisfied with your service?

	yes
	no

14. If you were not satisfied with your service was this because:

	the service was too slow
	did not obtain suitable mutations
	poor client treatment, go to question 16
	data received not informative
	other

15. If 'other'. Please state.

Description

16. If you ticked 'poor client treatment'.

Please state what the problem was

17. If your answer was 'poor client treatment' or 'other' may we get in touch with you

	yes
	no

18. Please suggest any improvements you would like to see

Please state

Overall satisfaction

19. Would you use the facility again?

	yes
	no

20. If no, is this because;

	not enough funding
	not satisfied with the service
	the service was too slow
	other

21. If 'other'. Please state.

Description

Acknowledgements

22. Have you acknowledged or cited this service in any publication?

Please state

Survey Questionnaires